Products / Live Chat

Stay Connected with Your Customers Through Live Chat

Engage with your customers in real-time and never miss a message again! Bevatel’s live chat service ensures instant responses to customer inquiries and requests across all social media platforms and your website, guaranteeing faster, smoother interactions and increased customer satisfaction.

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Seamless Customer Interaction for Increased Sales

Bevatel's live chat offers valuable insights into customer service performance, helping you enhance satisfaction and boost sales. With AI-powered chatbots, you can ensure faster responses and exceptional 24/7 customer service.

  • Rapid responses to frequently asked questions.
  • Detailed reports to assess service performance.
  • Unified management for all customer interactions.

All Your Conversations in One Window!

Aggregate customer conversations from various social media platforms like WhatsApp, Instagram, Messenger, and your website into a single unified interface. This integrated window streamlines managing all interactions efficiently, ensuring no message goes unanswered and enhancing communication across all channels.

  • A single window for all interactions.
  • Comprehensive management for all chats.
  • Enhanced customer experience across platforms.

Unlimited Chatbots Available 24/7

Bevatel offers an advanced chatbot that operates round-the-clock to engage with your customers anytime. The chatbot swiftly handles inquiries, providing a seamless experience and boosting customer satisfaction.

  • Available 24/7 to respond to customers.
  • Automatically and efficiently processes messages.
  • Converts customer inquiries into potential sales opportunities.

Effortless Conversation Management and Tracking

Live chat allows you to categorize conversations using tags and keywords, making it easy to filter and retrieve important discussions when needed. This feature helps businesses stay organized while managing large volumes of messages, turning interactions into potential sales and fostering loyal customers.

  • Real-time customer engagement.
  • Centralized chat management.
  • Continuous communication for an improved customer experience.
Bevatel Call Center
Connect with your customers faster, smartly, and provide them with an exceptional experience for better service
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What Clients Say about Bevatel?

The best and the most widespread Cloud Contact Center Solutions in the Middle East!

Bevatel Call Center

Connect with your customers faster, smartly, and provide them with an exceptional experience for better service

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"An Amazing Call Management Solution"

Great experience to handle chat flow any time, anywhere seamlessly.

"Perfect choice for marketing automation "

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    Real Estate 3 – Al Olaya Street – Riyadh

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    +44 7770 831879

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Bevatel Experts

    FAQs
    The best and the most widespread Cloud Contact Center Solutions in the Middle East!
    What is Bevatel Live Chat and how does it work?

    Bevatel Live Chat is a real-time communication tool designed to help businesses engage with their customers effectively. It consolidates all customer interactions from various platforms—such as social media and websites—into a single interface, allowing for quicker responses to inquiries and improving overall customer satisfaction.

    How does Bevatel Live Chat improve customer service?
      • By enabling real-time conversations, Bevatel Live Chat allows businesses to respond to customer inquiries instantly. This swift communication not only enhances the customer experience but also helps in managing sales and providing continuous technical support, ultimately leading to higher customer retention.
    Can Bevatel Live Chat integrate with other business tools?
    • Yes, Bevatel Live Chat can seamlessly integrate with various social media platforms and business systems. This integration ensures that all customer conversations are organized in one place, facilitating better tracking and management of interactions without missing any critical communications
    What features does Bevatel Live Chat offer?

    Bevatel Live Chat includes a variety of features such as an unlimited Chatbot for 24/7 customer support, real-time reporting and analytics, conversation organization tools using tags and keywords, and the ability to handle multiple interactions simultaneously, all designed to streamline customer communication.

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    The best and the most widespread Cloud Contact Center Solutions in the Middle East!