Foodics – bevatel

Integrations / Foodics

Power up your restaurant operations with Bevatel and Foodics

Improve the way your restaurant operates with Bevatel’s integration into Foodics. Imagine handling reservations, customer inquiries, and service issues in real time, from one easy-to-manage platform. This solution doesn’t just simplify your operations! It boosts efficiency, saves time, and ensures your guests leave satisfied. With everything running smoothly, you'll be able to focus on growing your business and delivering an exceptional dining experience every time.

Foodics and Bevatel

Ensuring smooth customer interaction and efficient operational control.

Centralize customer inquiries
Automate answers to common questions
Track customer interactions & orders
Live call monitoring and reports
Personalized support
Speed up order management & reservations

Strengthen your customer experience

Our cloud-based call center solution offers your restaurant more control and visibility, allowing you to manage customer interactions with ease. From handling reservations and orders to tracking inquiries in real-time, this integration equips your team with powerful tools to provide faster responses, deeper insights, and a more efficient workflow—all while delivering an exceptional dining experience.

What to expect from Foodics and Bevatel integration?

Improving customer engagement and operational efficiency.

Centralized communication hub

Manage all customer conversations across multiple channels (WhatsApp, social media) from a single platform. This helps in keeping track of customer inquiries and ensuring no request goes unanswered.

Automated customer support

Set up automated replies for common inquiries like menu items, reservation confirmations, and operating hours. This automation saves time while keeping customers informed instantly.

Efficient order management

Streamline order processing with real-time communication between the front of house and kitchen, ensuring that every customer order is handled smoothly and without delay.

Enhanced customer profiles

Leverage CRM data to personalize customer interactions, offering tailored promotions or recommendations based on previous orders, leading to higher engagement and repeat business.

Customer Testimonials

Discover real success stories from Bevatel customers around the globe.

Ehab Abuleila

"Delta Medical Laboratories"

The cloud system has made remote working possible and allows the use of the platform from anywhere.

Fares Al-rasheed

CEO of (Wheels Trick)

"Cloud customer service has helped us unify all our customer calls through a single number and connect departments and branches via automated routing service (IVR)."

FAQs

The best and the most widespread Cloud Contact Center Solutions in the Middle East!

Foodics

How does Bevatel's integration with Foodics improve restaurant operations?

Bevatel’s integration with Foodics streamlines restaurant operations by centralizing customer inquiries, managing reservations, and addressing service issues in real-time from a single platform. This enhances efficiency, saves time, and ensures that guests have a satisfying dining experience.

What features does the Bevatel and Foodics integration offer?

- The integration provides various features, including centralized customer inquiries, automated responses to common questions, live call monitoring, personalized support, and efficient order management. These tools enable restaurant teams to enhance customer interactions and operational control effectively.

Can the integration handle multiple communication channels?

- Yes, Bevatel’s solution allows restaurants to manage customer conversations across various channels, such as WhatsApp and social media, from one unified platform. This ensures that all customer inquiries are tracked, and no requests go unanswered.

How does automated customer support work with this integration?

The integration allows restaurants to set up automated replies for common inquiries, such as menu items and reservation confirmations. This automation helps reduce the response time while keeping customers informed promptly.

What benefits can restaurants expect from using Bevatel with Foodics?

Restaurants can expect improved customer engagement, enhanced operational efficiency, and a more organized workflow. By streamlining order processing and utilizing customer profiles for personalized interactions, restaurants can boost customer satisfaction and encourage repeat business.