Call Center System

Products / Call Center System

Get the full power of Bevatel’s cloud call center on your existing devices!

Bevatel offers cloud call center integration to your current system. Enjoy seamless customer communication management without extra hardware. It activates quickly with just an internet connection, working on computers and mobile devices for flexible use. The cloud-based system provides instant access to advanced features like real-time monitoring and detailed reporting. It supports various business functions, enabling constant customer connection and improving overall experience.

Leading Enterprises Rely on Bevatel Solutions

Cloud solutions that integrate with your existing systems

Bevatel’s cloud call center system seamlessly integrates with your current infrastructure. You can use your existing numbers and landlines to set up a full-featured call center, with options like GSM gateways and SIP lines that ensure smooth operation. This flexibility saves you the cost of new hardware while providing advanced call center functionality.

Upgraded features to improve your business

Bevatel’s system offers a range of features designed to enhance communication and increase profitability. The cloud-based contact center includes real-time monitoring, detailed reports, and seamless integration with systems like ERP and CRM. Accessible from both mobile and desktop, it provides your business with the tools needed for efficient customer service and streamlined operations.

Reach customers anywhere, anytime

Bevatel’s cloud call center enables your team to communicate with customers from any location. Whether working remotely or in different branches, employees can manage calls professionally through a system that runs entirely online. This flexibility ensures you stay connected with customers and deliver consistent service, no matter where your team is.

Live monitoring and detailed reporting

Bevatel’s live panel provides a real-time overview of your entire contact center operations. You can track agent availability, view waiting times, and even listen to live calls for quality control. Additionally, detailed reports offer insights into call durations, agent performance, missed calls, and more, allowing you to make informed decisions to improve your service.

Bevatel Call Center

Connect with your customers faster, smartly, and provide them with an exceptional experience for better service

What Clients Say about Bevatel?

The best and the most widespread Cloud Contact Center Solutions in the Middle East!

Ehab Abuleila

"Delta Medical Laboratories"

The cloud system has made remote working possible and allows the use of the platform from anywhere.

Fares Al-rasheed

CEO of (Wheels Trick)

"Cloud customer service has helped us unify all our customer calls through a single number and connect departments and branches via automated routing service (IVR)."

Bevatel Call Center

Connect with your customers faster, smartly, and provide them with an exceptional experience for better service

"An Amazing Call Management Solution"

Great experience to handle chat flow any time, anywhere seamlessly.

"Perfect choice for marketing automation "

Our Branches

Kingdom of Saudi Arabia

Real Estate 3 – Al Olaya Street – Riyadh

[email protected]

Sunday – Thursday: 9am – 6pm

+966 9200 33333

Kingdom of Saudi Arabia

4044 Al-Batraji Street – Al-Zahraa District – Jeddah

[email protected]

Sunday – Thursday: 9am – 6pm

+966 9200 33333

United Arab Emirates

Opal Tower – Business Bay – 3rd Floor – Office 18 – Dubai – United Arab Emirates

[email protected]

Monday – Saturday: 9 am – 5 pm

+971 444 07500

Kingdom of Bahrain

Real Estate 3 – Al Olaya Street – Riyadh

[email protected]

Sunday – Thursday: 9am – 6pm

+966 9200 33333

Egypt

25 Ministry of Agriculture Street – Dokki – Giza

[email protected]

Sunday – Thursday: 9am – 6pm

+20 237 497 840

United Kingdom

Office 2257, 182-184 High Street North, East Ham, London

[email protected]

Sunday – Friday: 9 am – 5 pm

+44 7770 831879

Get in touch with
Bevatel Experts

FAQs

The best and the most widespread Cloud Contact Center Solutions in the Middle East!

Cloud Call Center System

What about my customer data for the call center system?

Your customer data is fully secured with Bevatel. Our systems utilize robust and secure databases to ensure the confidentiality and integrity of all customer information.

What about after-sales service?

Bevatel offers continuous customer service and technical support throughout the Kingdom, available 24/7. Our team of experts, technicians, and specialists is dedicated to providing the highest level of professionalism.

Can I use the service outside of Saudi Arabia?

Absolutely! You can utilize Bevatel's services while traveling abroad or from anywhere in the world. All our cloud services operate online and can be accessed remotely without needing to be on-site at your business.

What Clients Say about Bevatel?

Ehab Abuleila

Fares Al-rasheed

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