Products / Business Chat

A Unified Platform to Organize All Customer Interactions

Streamline all your customer messages from social media, email, and more into one easy-to-use destination with Bevatel Business Chat. This platform reduces response times, enables exceptional customer service, and helps you build strong, lasting relationships with your clients.

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Trusted by Leading Enterprises for Advanced Communication Solutions

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The Bevatel Business Chat Integrated System

  • Schedule and Send Bulk Messages
  • Activate WhatsApp Business
  • Unified Conversations in One Window
  • Real-Time Reports and Detailed Analytics
  • Instant Communication Across Preferred Channels

Stay Connected Through Your Customers’ Preferred Channels

Be available to communicate with your customers on their favorite platforms, whether it's Messenger, Instagram, WhatsApp, or email. This improves response speed, builds long-term trust, and ensures consistent, seamless interaction with your audience.

  • Quick access to customers through their favorite platforms.
  • Effectively meet customer needs with ease.
  • Enhance customer loyalty with continuous and convenient communication.

Unified Inbox for Seamless Conversation Management!

Why manage multiple platforms and overwhelm your team when you can have everything in one place? Bevatel Business Chat consolidates all customer conversations into a unified inbox, making it easy to route inquiries to the right department and ensure no message is missed.

  • Unified inbox for all customer interactions.
  • Effortless routing of messages to the appropriate departments.
  • Quick, accurate responses to ensure customer satisfaction.

Effortless Bulk Messaging

Connect with your audience at the click of a button! Bevatel Business Chat allows you to send bulk messages across multiple platforms like WhatsApp, Instagram, and Facebook effortlessly, enabling you to engage with your customers on a larger scale.

  • Efficiently send bulk messages.
  • Customize content and add images to boost engagement.
  • Schedule messages for instant responses, increasing productivity.

Unlimited Features for Maximum Efficiency

Imagine having all the tools you need to communicate with your customers in one place! With Bevatel Business Chat, you’ll enjoy unlimited access to numerous features designed to organize your responses and customer interactions seamlessly.

  • Automated Bots: Simplify recurring tasks and offer instant support.
  • Quick Replies: Save time with ready-to-use responses for common inquiries.
  • Instant Notifications: Stay updated with real-time alerts.

What Clients Say about Bevatel?

The best and the most widespread Cloud Contact Center Solutions in the Middle East!

Bevatel Call Center

Connect with your customers faster, smartly, and provide them with an exceptional experience for better service

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"An Amazing Call Management Solution"

Great experience to handle chat flow any time, anywhere seamlessly.

"Perfect choice for marketing automation "

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    Sunday – Thursday: 9am – 6pm

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    Sunday – Thursday: 9am – 6pm

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    Opal Tower – Business Bay – 3rd Floor – Office 18 – Dubai – United Arab Emirates

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    Monday – Saturday: 9 am – 5 pm

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    +971 444 07500

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    Real Estate 3 – Al Olaya Street – Riyadh

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    Sunday – Thursday: 9am – 6pm

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    +966 9200 33333

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    25 Ministry of Agriculture Street – Dokki – Giza

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    Sunday – Thursday: 9am – 6pm

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    +20 237 497 840

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    Office 2257, 182-184 High Street North, East Ham, London

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    Sunday – Friday: 9 am – 5 pm

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    +44 7770 831879

Get in touch with
Bevatel Experts

    FAQs
    The best and the most widespread Cloud Contact Center Solutions in the Middle East!
    What is Bevatel Business Chat?

    Bevatel Business Chat is a unified communication platform designed for businesses in the Middle East, allowing teams to centralize customer conversations from various channels such as social media, email, and messaging apps into a single interface for better management and response.

    What communication channels does Bevatel Business Chat support?

    Bevatel Business Chat allows businesses to connect with customers across multiple channels including WhatsApp, Twitter, Instagram, and email, providing a seamless experience that meets customers where they prefer to communicate.

    How does Bevatel Business Chat improve customer service?

    The platform enhances customer service by enabling instant communication through live chat and automated responses, ensuring that customer inquiries are addressed quickly and efficiently, thus fostering stronger relationships with clients.

    Can I send bulk messages through Bevatel Business Chat?

    Yes, Bevatel Business Chat enables users to schedule and send bulk messages to contacts across different platforms, making it easier to engage with a large audience effectively.

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    The best and the most widespread Cloud Contact Center Solutions in the Middle East!